Drive Game-Changing Actions 

Use Kno’s surveys to push customers to take action and drive up your ROI. Think upsells, referrals, loyalty programs, reviews, and more.

Get Creative with Driving Action

Influence customer behavior post-purchase.

Actions are a great way to drive behavior post-purchase and are included with every plan starting with the Analyst plan. Use actions to drive refer a friend shares, VIP list sign-ups, and more.

Generate 1x use promo codes to thank survey respondents

Tell your customers thank-you for filling out your survey with 1x use promo codes! It’s super easy to set up and is a really powerful way to incentivize surveys AND drive revenue. Works with Shopify and all KNO surveys.

Drive reviews with customer satisfaction surveys

What if your review collection was smart enough to target your most satisfied customers? This is a VERY easy way to use a customer satisfaction survey to reach unhappy customers with a Klaviyo flow while pushing happy customers to leave a review.

Drive VIP list sign-ups

If you’re like most eCommerce brands you’re looking for ways to combat rising CPMs. Pushing customers to a VIP list is one of the most effective ways of capturing additional revenue from existing customers.

Push customers to follow you on social channels

Looking to build your social channel following? A great way to add high-quality followers is to push customers to follow you on social channels they’re already using. How can you know which channel someone is using? Ask them where they found you! Then use that to push them to follow you on that channel.

Get refer a friend shares from referred customers

Referrals are one of the best ways to acquire new customers. Referred customers often have higher lifetime values, and are essentially free.

Advanced Integrations

Step up your game with additional integrations.

We believe data can — and should — be used everywhere. We offer integrations to help you turn your survey responses into action wherever your marketing efforts take you.


Increase traffic pushed to your Tapcart self-created app and drive installs and app usage.

Junip Reviews

Boost customer interactions with your existing Junip widget using the KnoCommerce Dynamic Embed Action feature.


Drive Stamped checkout reviews from your survey.

Social Snowball

Social Snowball allows you to easily turn all your customers into affiliates – all they need to do is share the code you create for them.

And more!

Shopify, ReCharge, Klayvio, Peel Insights, Triple Whale, WooCommerce

Customer Support

Message us anytime!

Schedule a demo with a Kno expert today and unlock the power of customer insights and attribution. We’re available for questions daily — and we also love when clients send us a chat just to say hi!

Technical Support

Our customer support team typically responds to requests within 1-2 hours during the business day and never longer than 10 hours off hours (escalation for emergencies).

Dedicated Account Manager

You’ll have a dedicated strategist assigned to your account before you onboard who will meet with your team regularly to ensure long-term success.

Kno. The sliced bread of customer survey tools.